Privacy Policy
Last Updated: June 2026
Introduction
Welcome to Docxly. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Docxly collects, uses, stores, and safeguards your information when you use our website, platform, and services.
By accessing or using Docxly, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you register for a Docxly account, we may collect:
- Full Name
- Email Address
- Phone Number
- Company Name
- User Role and Permissions
- Login Credentials
Business and Document Information
As part of our document management services, we may collect and store:
- Document Templates
- Uploaded Documents
- Client Information
- Supplier Information
- Customer Data
- Business Settings
- Categories and Metadata
- E-Signature Records
- Verification Information
Technical Information
We automatically collect certain technical information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Access Logs
- Usage Analytics
How We Use Your Information
Docxly uses collected information to:
- Provide and maintain our services
- Manage user accounts and permissions
- Process and store documents
- Enable document verification and e-signatures
- Improve platform performance
- Provide customer support
- Communicate important service updates
- Enhance security and prevent unauthorized access
- Comply with legal obligations
Document Security
Protecting your documents is one of our highest priorities.
We implement appropriate technical and organizational security measures including:
- Secure data storage
- Access control management
- Role-based permissions
- Authentication and authorization systems
- Encrypted data transmission
- Activity monitoring and logging
Cookies
Docxly uses cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve website performance
- Analyze platform usage
- Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
E-Signatures and Verification Data
When using Docxly’s electronic signature and verification features, we may collect:
- Signatory Information
- Signature Timestamps
- Verification Records
- Document Audit Trails
- QR Verification Data
These records help ensure document authenticity, integrity, and compliance.
Data Sharing
Docxly does not sell your personal information.
We may share information only when:
- Required by law or legal process
- Necessary to protect our rights or security
- Working with trusted service providers who assist in operating our platform
- Authorized by you
Data Retention
We retain information for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your data, subject to applicable legal and operational requirements.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Request a copy of your data
- Restrict certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Services
Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or services.
Children’s Privacy
Docxly is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Docxly Support
Email: support@docxly.com
Website: https://docxly.com
By using Docxly, you acknowledge that you have read and understood this Privacy Policy.